Solutions

Universal can help to reduce the cost of calls without compromising on quality using our selected carrier partners. These include BT, Colt and Cable & Wireless, with Universal acting as agents to consolidate all services into a single point of resolution.

Many businesses are now achieving cost savings by rationalising BT line rentals on existing or new analogue or ISDN services. Universal then extend this with a single point of fault resolution with management data that is easy to understand and available at the click of a button.

Thanks to the latest developments in IP Telephony, calls can be routed via private IP connection or over the public internet. This can assist in Business Continuity, sharing telephony services between sites and remote workers, in a truly seamless manner.

By using Universal's carrier partners and SIP exchange capabilities, we can deliver virtually any telephone number to any site, in the UK or abroad. These options are configurable to work in the way that fits your business..

Universal offer clear and concise reporting as standard, both on paper and via our web site. This offers you the opportunity for further service analysis, allowing you to clearly manage costs and understand the services provided.

A Quote!

Let's Save Money Now!

To see how competitive Universal can be...

Click here!

Network Services

Driving down the cost of communications - increasing business resilience.

Universal Networks offer access to the global networks of the major carriers to give businesses throughout the UK access to world class communications, at exceptionally competitive prices.

Universal can become the ‘point of presence’ for all of our customers’ communications needs. We offer a broad selection of advanced, high quality and value-for-money communications solutions which can be managed and billed according to your requirements.

The portfolio takes advantage of service offerings from major UK carriers with Universal acting as a 'negotiator’ on behalf of the customer. We apply our bulk buying power to continually negotiate the most competitive pricing, without compromising on service or quality, at any stage.

Our commitment is to provide the best provisioning possible and, as we offer a fully managed service, we only form partnerships with the most reliable carriers to minimise network problems. If any problems do occur (which they do on rare occasions), as we also maintain the telephone systems that we supply, we are able to respond very quickly by reprogramming, to work around network issues using an available alternative carrier.

Universal’s fully managed migration projects ensure businesses are well positioned to exploit existing technology which will enable them to take advantage of services such as:

  • Moving site whilst retaining existing telephone numbers.

  • Implementing a successful disaster recovery programme by temporarily redirecting individual DDI numbers to a pre-configured system in a disaster recovery site.

  • Promoting Out of Area numbers without expensive or clumsy call diversions thus allowing businesses to advertise Paris, Sydney or London telephone numbers and deliver these calls to a local office.

  • Sharing call loading to one number amongst multiple sites, offering a diverse route in the event of failure of a traditional service.

Click to contact us about this page

Carrier Partners

Thus COLT BT OpenReach VoiceFlex

Customer Quote

Within very tight timescales Universal made a solid assessment of the situation.

They recommended their BT and COLT offering as part of a highly competitive package.

Their swiftness and attention to detail made it easy for me to arrive at a quick decision.

Matt Sutton
Howard Kennedy

 

Registered Office: 22 St Albans Road, Codicote, Herts SG4 8UT. Registered in England No.2803277
Copyright © 2009 Universal Office Automation Ltd. Website: Tapiochre Ltd