Business Applications
Business Applications are the life-blood of forward thinking organisations...
Using networked applications to share, communicate and collaborate within an organisation is a recognised means to build success. Equally, businesses that understand when, where, and how their own customers want to communicate, can build better relationships with them.
The most important link in the chain is often the voice on the other end of a telephone.
Universal offer a wealth of advanced business applications catering for small, medium-sized and multinational businesses, which work with their telephony systems to permit staff to work how, and where, they want.
This means that working from home or abroad becomes easy to do and has the same look and feel as might be experienced in the office. Other applications allow employees to use their mobile device as an extension of their business network, making your off-site workforce more accessible and more productive. We can provide each person with a mobility solution that integrates the desktop and cellular environments, with one number and one voice mailbox.
Business transformation that can arise from Universal’s application portfolio can be remarkable. Our business applications help customer service levels to be enhanced with users being able to control how and when calls reach them. Using the most advanced Unified Communications Technology, staff can send, receive, forward save, and sort voice and fax messages from the PC as easily as they do e-mails.
Of course, selecting the most appropriate combination of applications can be complex, but Universal‘s expertise can improve any business’ ability to manage information flow amongst its customers, partners and suppliers, to create true competitive advantage while driving down cost and increasing productivity.
