Key Benefits

Using appropriate change management tools, businesses are able to automate remote audits, which can be scheduled on monthly or weekly cycles for each site in a network.

The audits provide an asset register together with changes in equipment, programming, location and other key data,

Using common web browser software, upgrade audit information is provided, making networks more reliable. Depending on the telephony platform, updates can be automated on a date and time basis.

Configuration data can be saved to on-site equipment or off-site for greater resilience, depending upon telephony platform.

Full Automated Call Distribution (ACD) summary information is made available and the interface for this level of managememt is all delivered through a simple web browser, resulting in easier use and lower cost of ownership.

In a Disaster Recovery situation, the complete system configuration will always be available, ensuring rapid restoration of services and decreasing security threat opportunities that a potential disaster can create.

 

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Asset Management and PABX Auditing


Asset Manager is a resource analysis system that allows a comprehensive examination of one or more telephone (PBX) systems to be performed quickly and easily. It is a powerful administrative tool that enables the user to track, with great precision, the number, type and availability of key PBX resources such as cards, trunks and handsets. It is possible to view details of any aspect of the communication system with just a few mouse clicks, all within a convenient web-based user interface.

Furthermore, Asset Manager can autonomously monitor any number of PBX systems whether LAN-linked nodes or individual units accessible only by modem.

This is an essential part of all management reporting as it enables the user to accurately run audit reports on their voice network at any time. Asset Manager is an essential tool when it is a requirement that all company owned assets have an up to date audit report. This can be easily achieved by utilising the Asset Management IP browser, which will allow the flexible access and management (subject to password access) of the required data. Asset Manager will enable companies to view and monitor the growth from traditional telephony to IP showing month by month (if required) % growth. Asset Manager will also assist in the following management processes.

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Sample Reports

 

Click to view sample Reports for Mitel Networks

Mitel 3300

 

Click to view sample Reports for Mitel Networks

Avaya Communication Manager

 

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